7 Things Every Homeowner Should Know Before Filing an Insurance Claim for Roof Damage

Dealing with roof damage can be stressful, but knowing what to expect before filing an insurance claim can make the process smoother and help you avoid costly surprises. Here are seven crucial things every homeowner should understand before they submit a claim for roof damage.

1. How Much Is Your Deductible for Roof Damage?

Your deductible is the amount you must pay out of pocket before your insurance coverage kicks in. Many homeowners assume their deductible is the same for all claims, but some policies have a separate (often higher) deductible for wind or hail damage. Check your policy to know exactly what you'll be responsible for before filing a claim.

2. Replacement Cost Value (RCV) vs. Actual Cash Value (ACV) Policy

Not all insurance policies pay the same way. If you have a Replacement Cost Value (RCV) policy, your insurance will cover the full cost of replacing your damaged roof, minus the deductible. However, if you have an Actual Cash Value (ACV) policy, the insurance company will deduct depreciation from the payout, meaning you could receive significantly less than what it costs to replace your roof.

3. What Is Your Policy Coverage Limit?

Every homeowner’s insurance policy has a coverage limit, which is the maximum amount the insurer will pay for roof damage. If your repair or replacement costs exceed this limit, you’ll be responsible for the difference. Make sure you know your coverage limit to avoid unexpected expenses.

4. Does Your Policy Have Any Exclusions?

Insurance policies often include exclusions—specific situations or types of damage they won’t cover. For example, some policies exclude cosmetic damage, pre-existing conditions, or specific types of roofing materials. Review your policy’s exclusions carefully so you don’t assume coverage for something that isn’t included.

5. How Does Your Policy’s Loss Settlement Provision Work?

The loss settlement provision in your policy outlines how your insurance company will calculate and pay out your claim. Some policies issue an initial payment for the depreciated value of the roof and then reimburse the remaining balance after repairs are completed. Others may require certain documentation before releasing funds. Understanding this process can help you plan your repair timeline and budget.

6. What Is the Statute of Limitations on Your Claim?

Insurance claims must be filed within a specific timeframe, known as the statute of limitations. If you wait too long to report roof damage, your claim could be denied. Some policies require claims to be submitted within one year or less from the date of loss. Check your policy to ensure you don’t miss important deadlines.

7. Does Your Policy Include Ordinance and Law Coverage?

If your roof needs to be replaced, local building codes may require additional upgrades, such as improved ventilation or structural changes. Ordinance and law coverage helps pay for these required upgrades. Without it, you may have to cover these costs yourself. Review your policy to see if this coverage is included or if you need to add it.

Final Thoughts

Understanding your insurance policy before filing a claim can help you avoid financial surprises and ensure a smoother claims process. If your roof has been damaged, working with a knowledgeable roofing contractor can also make a huge difference. At Community Roofing Texas, we assist homeowners with insurance claims, helping you navigate the process and get the best possible outcome.

Need help with a roof damage claim? Contact us today for a free inspection!